French Customer Support in Braga Braga

Key Responsibilities

• Deliver outstanding customer service through various channels, including phone, email, and chat.
• Assist customers with inquiries regarding products and services, ensuring their needs are met efficiently.
• Accurately document customer interactions and maintain updated records in our system.
• Collaborate with team members to resolve issues and enhance overall customer satisfaction.
• Stay informed about products and services to provide accurate information to customers.
• Participate in ongoing training and team meetings to improve skills and knowledge.

Requirements

• Native proficiency in French.
• Strong communication and interpersonal skills.
• Previous experience in customer service is preferred.
• Ability to work independently and as part of a team.
• Excellent
  - solving skills and a
  - focused mindset.
• Familiarity with computer systems and customer management software.