French Customer Support In Lisbon - Welcome Bonus 3000 Euros Lisboa

French Customer Support In Lisbon - Welcome Bonus 3000 Euros
Lisboa
Lisboa, Lisboa, Portugal

French Customer Support in Lisbon - Welcome Bonus 3000 Euros

Join to apply for the French Customer Support in Lisbon - Welcome Bonus 3000 Euros role at Oceanic View Solutions

French Customer Support in Lisbon - Welcome Bonus 3000 Euros

4 days ago Be among the first 25 applicants

Join to apply for the French Customer Support in Lisbon - Welcome Bonus 3000 Euros role at Oceanic View Solutions

Take Your Customer Service Career to the Next Level!

We're looking for a
- focused and adaptable Customer Support to join our energetic,
- paced team. If you thrive under pressure, communicate with clarity, and enjoy making a real impact on people's experiences, this role could be exactly what you're looking for.

Role Overview:

As a Customer Support Specialist, you’ll be the first touchpoint for customers, delivering responsive and personalized support across various platforms. Your
- solving skills and attention to detail will ensure each interaction is smooth, helpful, and professional.

Key Responsibilities:

• Deliver prompt and courteous support via phone, chat, email, and social media
• Assist users with tasks such as account creation, access issues, identity checks, and transaction support
• Troubleshoot technical concerns and provide practical,
  -
  - follow solutions
• Approach every customer interaction with empathy and a
  - driven mindset
• Communicate clearly and professionally to build trust and satisfaction
• Follow internal protocols and maintain high service standards
• Share ideas and user feedback to help improve support processes and enhance customer experience

Requirements:

• Fluent in French (C2 level)
• Fluent in English (B2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Attractive Salary:
  
  Competitive compensation that values your skills
• Performance Bonus:
  
  Recognizing your achievements
• Meal Allowance:
  
  Covering your daily meals
• Transportation Support:
  
  Assisting with commuting costs
• Health & Life Insurance:
  
  Comprehensive protection for your
  - being
• Relocation Package:
  
  Assistance to make your move smooth and
  - free
• Onsite Work:
  
  Engage and grow in a collaborative office environment

Ready to take the next step? Apply today and be part of a team that values innovation and excellence!

Seniority level

- Seniority level

Not Applicable

Employment type

- Employment type

Full-time

Job function

- Job function

Other

- Industries

Marketing Services

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