French Customer Support in Lisbon - Welcome Bonus 3000 - NO Nights Shifts Sintra

Overview

French Customer Support in Lisbon - Welcome Bonus 3000 - NO Nights Shifts

Join to apply for the French Customer Support in Lisbon - Welcome Bonus 3000 - NO Nights Shifts role at Blue
View Talent

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Launch Your Career in Customer Support! Join a dynamic, collaborative environment where professionalism and empathy guide every customer interaction. If you e2 80 99re proactive,
- oriented, and passionate about helping people, this role could be the perfect match for you.

Role Overview

As a Customer Support Specialist, you e2 80 99ll be the first point of contact for clients, handling inquiries through phone calls, emails, and live chat. Your mission will be to provide clear solutions, resolve issues efficiently, and ensure a seamless customer experience.

Key Responsibilities

• Communicate with customers in a professional, friendly manner via phone, email, and chat
• Respond to a wide range of inquiries, from service information to account support and troubleshooting
• Provide guidance, resolve concerns, and ensure customers feel supported throughout their journey
• Accurately document cases and maintain
  -
  - date records of customer interactions
• Escalate complex or sensitive issues according to established procedures
• Collaborate with internal teams to deliver accurate, timely resolutions
• Consistently achieve service quality and response time targets
• Stay informed about product updates, company policies, and industry best practices to deliver
  - tier support

Requirements

• Fluent in French (C2 level)
• Fluent in English (B2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us

• Attractive Salary: Competitive compensation that values your skills
• Performance Bonus: Recognizing your achievements
• Meal Allowance: Covering your daily meals
• Transportation Support: Assisting with commuting costs
• Health & Life Insurance: Comprehensive protection for your
  - being
• Relocation Package: Assistance to make your move smooth and
  - free
• Onsite Work: Engage and grow in a collaborative office environment

Ready to take the next step? Apply today and be part of a team that values innovation and excellence!

Additional Information

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Marketing Services

Referrals increase your chances of interviewing at Blue
View Talent by 2x

Get notified about new Customer Support Specialist jobs in Sintra, Lisbon, Portugal.

[Other related roles may appear below]