French Customer Support in Porto
Join to apply for the French Customer Support in Porto role at Call
For
Talents.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and live chat.
- Provide accurate, valid, and comprehensive information to customers.
- Troubleshoot and resolve product or service issues, escalating to the appropriate team when necessary.
- Guide customers through product features and functionalities to enhance their experience.
- Collaborate with team members and other departments to provide seamless customer support.
- Identify and communicate recurring customer issues to the product and development teams.
- Stay
-
- date with product knowledge, company updates, and industry trends to better assist customers. - Assist in training new team members and sharing best practices within the team.
Qualifications
- French fluent
- English B2 level
- Excellent communication skills, both written and verbal.
- Strong problem‑solving abilities and attention to detail.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional growth and career advancement.
- A supportive and collaborative work environment.
Seniority level: Entry level.
Employment type: Full‑time.
Job function: Other. Industries: Technology, Information and Media.
- Informações detalhadas sobre a oferta de emprego
Empresa: CallForTalents Localização: Porto
Porto, Porto District, PortugalPublicado: 22. 10. 2025
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