French Customer Support Representative - Lisbon

French Customer Support Representative - Lisbon

Join to apply for the French Customer Support Representative - Lisbon role at Cross Border Group.

Work & live under the Portuguese sun!

Ready to mix work with adventure? Join a global leader in customer experience, and become part of a vibrant, multicultural team helping some of the world's most exciting brands deliver exceptional service.

Lisbon, Portugal

As a French Customer Support Representative, you'll be the voice of top international companies helping customers with their questions, solving problems, and turning every interaction into a great experience.

What You'll Do

• Provide outstanding customer support via phone, chat, or email in French.
• Handle inquiries about products, services, or orders with professionalism and empathy.
• Use your
  - solving skills to guide customers to the best solutions.
• Collaborate with teammates from all over the world in a friendly,
  - paced environment.
• Represent global brands with pride and positivity.

What We’re Looking For

• You speak French fluently (C1/C2 level) and have a good level of English (B1+).
• You’re a people person, empathetic, patient, and a great communicator.
• You enjoy helping others and finding smart solutions.
• EU citizenship or valid work permit for Portugal.

What We Offer

• Relocation package: flight reimbursement + accommodation in an apartment (when coming from abroad).
• Competitive salary with performance bonuses.
• Private health insurance after 6 months.
• Paid training and real opportunities to grow your career internationally.
• A chance to live in Lisbon, Europe's sunniest capital and work with people from more than 100 nationalities!

Seniority level: Not Applicable

Employment type: Full-time

Job function: Other

Industries: IT Services and IT Consulting

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