French Customer Support Specialist in Lisbon (2000 Euros Welcome Bonus) Lisboa

French Customer Support Specialist in Lisbon (2000 Euros Welcome Bonus)
Lisboa
Lisboa, Lisboa, Portugal

French Customer Support Specialist in Lisbon (2000 Euros Welcome Bonus)

Join to apply for the French Customer Support Specialist in Lisbon (2000 Euros Welcome Bonus) role at Oceanic View Solutions.

Role Overview: As a Customer Support Specialist, you'll be the primary contact for customers, providing assistance via phone, chat, email, and social media. Your
- solving skills and clear communication will ensure a seamless support experience.

Key Responsibilities:

• Provide responsive,
  - quality support through various communication channels.
• Assist customers with account setup, login issues, transactions, and technical queries.
• Maintain professionalism, empathy, and a
  - focused approach in all interactions.
• Respond swiftly and accurately, prioritizing customer satisfaction.
• Build strong relationships through clear and supportive communication.
• Follow internal procedures while delivering
  - tier service.
• Offer feedback to improve service quality and efficiency.

Requirements:

• Fluent in French (C2 level) and English (B2 level).
• EU Citizenship or Portuguese Residency Card.
• 0-1 year experience in customer support.
• Strong leadership, analytical, and communication skills.
• Willingness to learn and grow.

Why Join Us:

• Attractive salary with competitive compensation.
• Performance-based bonuses.
• Meal allowance and transportation support.
• Health & life insurance coverage.
• Relocation assistance for a smooth transition.
• Opportunity to work onsite in a collaborative environment.

Ready to take the next step? Apply today and join a team that values innovation and excellence!