French Customer Support Specialist in Lisbon - Welcome Bonus 3000 Euros
Take Your Customer Service Career to the Next Level!
We're looking for a
- focused and adaptable Customer Support Specialist to join our energetic,
- paced team. If you thrive under pressure, communicate with clarity, and enjoy making a real impact on people's experiences, this role could be exactly what you're looking for.
Role Overview:
As a Customer Support Specialist, you’ll be the first touchpoint for customers, delivering responsive and personalized support across various platforms. Your
- solving skills and attention to detail will ensure each interaction is smooth, helpful, and professional.
Key Responsibilities:
- Deliver prompt and courteous support via phone, chat, email, and social media
- Assist users with tasks such as account creation, access issues, identity checks, and transaction support
- Troubleshoot technical concerns and provide practical,
-
- follow solutions - Approach every customer interaction with empathy and a
- driven mindset - Communicate clearly and professionally to build trust and satisfaction
- Follow internal protocols and maintain high service standards
- Share ideas and user feedback to help improve support processes and enhance customer experience
Requirements:
- Fluent in French (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 0-1 year of experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
Why Join Us:
- Attractive Salary:Competitive compensation that values your skills
- Performance Bonus:Recognizing your achievements
- Meal Allowance:Covering your daily meals
- Transportation Support:Assisting with commuting costs
- Health & Life Insurance:Comprehensive protection for your
- being - Relocation Package: Assistance to make your move smooth and
- free - Onsite Work: Engage and grow in a collaborative office environment
Ready to take the next step? Apply today and be part of a team that values innovation and excellence!
#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: Cross Border Talents Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 24. 6. 2025
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