French Customer Support Specialist in Porto (Fixed Shifts)

French Customer Support Specialist in Porto (Fixed Shifts)
Vila Nova de Gaia
Vila Nova de Gaia, Porto District, Portugal

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French Customer Support Specialist in Porto (Fixed Shifts)

2 months ago Be among the first 25 applicants

Join to apply for the French Customer Support Specialist in Porto (Fixed Shifts) role at Blue
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Launch Your Journey as a Customer Success Specialist!

Become part of a vibrant team where innovation, collaboration, and agility are the keys to thriving in a dynamic,
- paced environment. If you're ready to elevate your career, this is your chance!

Role Overview:

As a Customer Success Specialist, you’ll serve as the
- to contact for clients, ensuring smooth communication and efficient issue resolution. Your personalized approach will reinforce our commitment to
- tier support.

Key Responsibilities:

Client Engagement: Respond to inquiries via phone, chat, and email with professionalism and care
Customized Solutions: Identify unique needs and provide tailored, effective resolutions
Team Collaboration: Partner with teammates to enhance the overall customer experience
Record Keeping: Ensure accurate,
-
- date client data for smooth operations
Service Excellence: Build strong client relationships through trust, consistency, and quality service

Requirements:

Proficiency in French (C2 level)
Proficiency in English (B2 level)
EU citizenship or a Portuguese residency card
At least one year of experience in Customer Support or a related role.
Strong analytical, leadership, and communication abilities
Desire to learn and advance in the field

Why join us:

Competitive Salary: Your expertise and dedication are rewarded
Language Bonus: Additional rewards for your language proficiency
Meal Allowance: Daily support during your work hours
Health & Life Insurance: Comprehensive benefits for your
- being
Collaborative Team: Be part of a communicative and supportive work environment
Relocation Assistance: Smooth transition support for your move
Onsite Work Environment: Be part of a supportive and communicative team

Ready to Take Your Career to the Next Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career!

Seniority level

Seniority level
Not Applicable

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Marketing Services

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