French Customer Support Specialist in Porto (Fixed Shifts) Porto

French Customer Support Specialist in Porto (Fixed Shifts)
Porto
Porto, Porto District, Portugal

French Customer Support Specialist in Porto (Fixed Shifts)

Join us as a French Customer Support Specialist in Porto (Fixed Shifts) at Oceanic View Solutions.

Launch Your Journey as a Customer Success Specialist! Become part of a vibrant team where innovation, collaboration, and agility are key to thriving in a dynamic,
- paced environment. This is your chance to elevate your career!

Role Overview:

As a Customer Success Specialist, you will serve as the primary contact for clients, ensuring smooth communication and efficient resolution of issues. Your personalized approach will reinforce our commitment to
- tier support.

Key Responsibilities:

• Client Engagement: Respond to inquiries via phone, chat, and email with professionalism and care.
• Customized Solutions: Identify unique needs and provide tailored, effective resolutions.
• Team Collaboration: Partner with teammates to enhance the overall customer experience.
• Record Keeping: Ensure accurate,
  -
  - date client data for smooth operations.
• Service Excellence: Build strong client relationships through trust, consistency, and quality service.

Requirements:

• Proficiency in French (C2 level).
• Proficiency in English (B2 level).
• EU citizenship or Portuguese residency card.
• At least one year of experience in Customer Support or a related role.
• Strong analytical, leadership, and communication skills.
• Desire to learn and grow in the field.

Why Join Us:

• Competitive Salary: Your expertise and dedication are rewarded.
• Language Bonus: Additional rewards for language proficiency.
• Meal Allowance: Daily support during work hours.
• Health & Life Insurance: Comprehensive benefits for your
  - being.
• Collaborative Team: Supportive and communicative work environment.
• Relocation Assistance: Support for a smooth transition.
• Onsite Work Environment: Be part of a dynamic team.

Ready to take your career to the next level? Apply now and become a key player in delivering outstanding customer experiences while advancing your career!