French E-Commerce Customer Support In Lisbon

French E-Commerce Customer Support In Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Launch Your Journey in E-Commerce Support

Step into a dynamic, collaborative environment where empathy meets accuracy in every digital customer interaction. If you're proactive, attentive to detail, and committed to delivering
- tier service, this
-
- based support role is your ideal opportunity to shine.

Role Overview:

As an E-Commerce Customer Support, you'll be a vital touchpoint for users of a leading global
- commerce platform. Your mission is to ensure smooth, positive experiences by managing customer interactions and resolving a wide array of support requests.

Key Responsibilities:

• Respond to customer inquiries with professionalism and warmth — primarily through digital channels
• Resolve issues for buyers, sellers, and creators, including tracking orders, handling refunds, and navigating platform tools

• Guide users through platform features like cancellations, returns, and