French Language Technical Support Professional Wanted
Technical Support for Lighting Products
Your key responsibilities and impact will include:
- Providing support to customers by responding to inbound requests and documenting relevant case information.
- Assisting users with Pre-Sales, General Inquiries, and technical support issues via various channels.
- Adapting the brand's voice and tone for interactions across both private and public channels.
- Maintaining excellent customer satisfaction through timely and friendly responses.
- You will work in a multicultural team environment alongside a diverse group of colleagues.
Skills, qualifications, and interests required for success in this role:
- You must be a native French speaker with a good level of English proficiency.
- You are looking for an international job opportunity.
- You are motivated and committed to your work.
- You have no difficulties with writing in French.
- You are a team player willing to work with people from various nationalities.
- Sales/Commercial background is a plus.
- Previous experience in Customer Service or credit recovery experience is beneficial.
Benefits and Perks:
- Flexible working hours:
Monday to Saturday, rotating shifts 7 am to 7 pm (8h/day). - A competitive package including up to 100€ / month performance bonus, meal vouchers of 7. 23€ / workday, reimbursement of some transportation costs, Private Health Insurance, and dental plan after six months.
- If you live outside Portugal, you may be eligible for reimbursement of initial flight ticket after four months within the company and four months of accommodation in a shared flat provided by the company.
- Opportunity to work in a challenging and
- paced environment. - Possibility to collaborate with prominent brands in the industry.
- A multicultural and international work environment.
- Fully paid training, professional development, and career evolution opportunities.
About Your Future Employer:
Started by two French entrepreneurs in the year 2000, this organization has become an international Customer Experience Specialist with a global presence and over 50, 000 employees.
In their international hub in Lisbon, they provide customer service experiences on behalf of leading brands worldwide.
- Informações detalhadas sobre a oferta de emprego
Empresa: beBeeInternational Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 9. 7. 2025
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