French Seller Support Representative In Lisbon Lisboa

French Seller Support Representative In Lisbon
Lisboa
Lisboa, Lisboa, Portugal

French Seller Support Representative in Lisbon
Join to apply for the French Seller Support Representative in Lisbon role at BOROLEOFrench Seller Support Representative in Lisbon1 day ago Be among the first 25 applicants
Join to apply for the French Seller Support Representative in Lisbon role at BOROLEOJoin Us in Beautiful Lisbon as a Seller Support Representative!Imagine starting your day with sunshine, pastel de nata, and ocean views, welcome to Lisbon! Known for its warm weather, rich culture, and vibrant lifestyle, Lisbon is not only one of Europe's most charming cities, but also a growing hub for tech and customer support talent. And now, you can be part of it!We're looking for a Seller's Customer Support Representative to join a dynamic team supporting one of the world’s most exciting social commerce platforms. You’ll play a key role in helping sellers thrive — guiding, educating, and empowering them every step of the way. Your Tasks
As a Seller Support Representative, you’ll be the
- to expert for sellers on the platform. Your mission? To help them grow, succeed, and feel confident in every interaction. - Assist sellers with technical platform questions (listings, payments, dashboards)- Clarify operational procedures around shipping, returns, policies &
- Educate sellers on best practices and platform tools to boost
- Make outbound calls to offer personalized support and business
- Analyze seller performance and recommend strategies to increase their
- Resolve concerns and complaints with empathy, professionalism, and
- Collaborate with internal teams (tech, logistics, policy) to offer seamless support
What We’re Looking For- French: C2 level (native-like fluency)- English: B2 level (comfortable communication)- At least 1 year of experience in customer service, telesales, account management or customer
- A commercial mindset and ability to influence sellers'
- Empathy and calmness when handling
- sensitive or sensitive
- Excellent communication skills — written and
- Goal-driven — with a proven track record of meeting support or sales KPIs- Comfortable using CRM platforms (like Salesforce or Zendesk), Excel or Google Sheets- A solid understanding of e
Commerce and online marketplaces is a big plus
Why You’ll Love It- Work in the heart of sunny Lisbon- Support inspiring entrepreneurs and growing online
- Be part of an international,
- growing
- Access to training and development
- Work with
- edge tools and modern
- Enjoy a positive, supportive work culture — and lots of team fun!Location
Lisbon, Portugal
Seniority
- Seniority level
Entry level
Employment
- Employment type
Full-time
Job
- Job function
Other- Industries
Legal Services
Referrals increase your chances of interviewing at BOROLEO by 2x
Get notified about new Customer Contact Representative jobs in Lisbon, Lisbon, Portugal. Customer Support Agent (Lisbon - Portugal)Customer Representative (English-speaking) - Insurance Company
Customer Service Representative FR - Porto | Setembro
Customer Support Representative - Remote in Portugal
Customer Service Representative (English-speaking) - Small Appliances
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr