French Social Media Specialist Porto

French Social Media Specialist
Porto
Porto, Porto District, Portugal

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Join to apply for the French Social Media Specialist role at web pages and layouts

Location: Porto, Portugal

Schedule: Full Time (Monday to Sunday - Initially one morning shift; future rotative 24/7 shifts)

Salary: 1000 EUR gross with 14 monthly payments

Meal allowance: 7, 63 EUR net monthly

About Us:

Join a global leader in social media innovation and technology. Our team is dedicated to pushing boundaries and creating exceptional user experiences. We're expanding in Porto and seeking passionate individuals ready to make a global impact.

Role Overview:

As a French Social Media Specialist, you will be the cornerstone of our French-speaking community, ensuring users enjoy a seamless and rewarding experience. This role is ideal for those who thrive in
- paced environments and love engaging with a diverse audience.

Key Responsibilities:

• Handle incoming support inquiries via email and chat.
• Deliver
  - tier support to French-speaking users by resolving inquiries and providing solutions efficiently.
• Gain deep knowledge of our products to offer informed assistance.
• Work closely with internal teams to enhance service delivery and user satisfaction.
• Adapt to a flexible schedule as we move towards a 24/7 service structure.
  
  
  

• Salary: 14 monthly payments.
• Work-Life Balance: Two rotating days off for a balanced lifestyle.
• Professional Growth: An environment that encourages professional development and career progression.
• Collaborative Culture: Be part of a team that values innovation and creativity.
  
  
  

• Language Skills: Fluency in French (verbal and written) is essential.
• Tech Savvy: Passionate about social media and tech gadgets.
• Customer-Centric: A natural empathy and dedication to service excellence.
• Flexible: Open to varying shifts, including weekends and holidays.
• Problem Solver: Strong analytical and
  - thinking abilities.
  
  
  

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Technology, Information and Internet

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