French-Speaking Banking Customer Advisor Viseu

French-Speaking Banking Customer Advisor
Viseu
Viseu, Viseu District, Portugal

Your responsibilities and impact as a Banking Customer Advisor will be :

• Provide support for customers'
  - related queries primarily via email (e. g. , card plafond increase requests).
• Perform other
  - related tasks according to project needs.
• Coordinate office activities and operations to ensure efficiency and compliance with company policies and procedures.
• Create and update records and databases with personnel, financial, and other data.

You will work in a multicultural team environment alongside a diverse team.

Skills, qualifications, and interests needed to succeed in this role :

• You are a native French speaker (this is essential!).
• You are seeking a job opportunity abroad.
• You are motivated and committed to your work.
• You have no issues writing in French.
• You are a team player and willing to work with many nationalities.
• Sales or commercial background is a plus.
• Previous experience in customer service or credit recovery is a plus.

What’s in it for you?

• 6-month temporary contract.
• Working hours: Monday to Saturday, rotating shifts from 7 am to 7 pm.
• A package in line with the market : 890€ gross/month x 14 months + up to 100€ monthly performance bonus + meal vouchers of 7. 23€ per workday + reimbursement of some transportation costs + private health insurance and dental plan (after six months).

If you live outside Portugal :

• Reimbursement (up to 400€) of initial flight ticket after 4 months with the company + 4 months of accommodation in a shared flat provided by the company (rental fee to be paid).

Opportunity to be part of a challenging and
- paced environment.

Possibility to collaborate with some of the biggest brands in the industry.

A multicultural and international environment.

Fully paid training, professional development, and career growth opportunities.

Transportation costs covered for vaccination appointments to your home country.

Your Future Company :

Founded by two French entrepreneurs in 2000, the company has become an international Customer Experience Specialist with a global presence and over 50, 000 employees.

Based in Lisbon, they manage customer service experiences for some of the world's most innovative brands.