French-Speaking Beauty Customer Service Agent - Lisbon Lisboa

French-Speaking Beauty Customer Service Agent - Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Are you passionate about beauty and
- up? Excited to share your knowledge with others and ready to start a new life in sunny Lisbon? Join a multicultural team and support a leading beauty brand while working in one of Europe’s most vibrant cities.

Your responsibilities and impact as a Beauty Customer Service Agent will be:

Responding to customer inquiries regarding products, orders, payments, and shipping

Providing support via email while maintaining a calm, friendly, and professional tone

Delivering excellent customer service and ensuring client satisfaction

Skills, qualifications and interests you need to succeed in this role:

Native-level French speaker

Passion for the beauty and
- up industry (experience or studies in the sector is a plus)

Motivated, reliable, and adaptable individual

Excellent communication and customer service skills

Enjoy working in an international environment and open to relocating abroad

EU citizenship or valid Portuguese work permit required

What’s in it for you?

Contract: 10-month temporary contract

Working hours: Monday to Sunday, rotating shifts between 8 AM and 7 PM

Salary package:

850€ gross/month ×14

Up to 100€ monthly performance bonus

7. 23€ meal vouchers per workday

Partial transportation reimbursement

Private health and dental insurance after 6 months

Relocation package (for candidates outside Portugal):

Reimbursement of initial flight ticket up to 400€ after 4 months

Accommodation in shared flat for 4 months (rental fee applies)

Opportunity to work with top beauty brands

Fully paid training and real chances for professional development in a
- paced company

Friendly, multicultural team environment

About the company

Launched by two French entrepreneurs in 2000, this global customer experience specialist now employs over 50, 000 people across the world. Operating from its Lisbon hub, the company delivers customer service excellence on behalf of some of the most innovative and internationally known brands.