French speaking Content Moderator in Lisbon, Portugal!

Cross Border Talents is looking for a French speaker to work as a Content Moderator for a leading social media platform in Lisbon, Portugal!

The job

As a Content Moderator, your primary responsibility is to ensure a safe and compliant platform by carefully analyzing and moderating
- generated content. You will be tasked with reviewing various types of content, including text, images, videos, and audio, to verify adherence to our community guidelines. Working closely with a team of moderators, you will help maintain high standards of content quality and safety. In addition, you will play a vital role in monitoring comments and handling user appeals, ensuring that all interactions on the platform are respectful, appropriate, and aligned with our policies.

The activities

• Screening User-Generated Content: Reviewing a wide variety of
  - generated content (such as videos, images, text, and audio) to ensure compliance with community guidelines.
• Content Review: Performing detailed assessments of content to confirm its alignment with established processes, policies, and safety standards.
• Monitoring Comments and Appeals: Overseeing user comments and handling appeals, addressing concerns raised by the community to maintain a positive environment.
• Collaborating with Team Members: Partnering with fellow moderators to deliver
  - quality, effective content moderation services.
• Supporting 24/7 Shift Rotation: Participating in a rotating shift schedule to provide continuous support and uphold platform integrity at all times.

Disclaimer: Please be aware that this role may involve exposure to sensitive content.

What we are looking for

• Exceptional interpersonal skills with a strong ability to communicate empathetically and clearly.
• Native level of French and some fluency in English.
• A proactive attitude with a bias toward doing what's right for the community.
• Attention to detail and a
  - driven mindset.

What we offer

• Competitive salary.
• Performance bonus.
• Constant training and development.
• Great relocation support (accommodation is also offered).
• 40 hours/week, Monday to Sunday on a rotative shift (5 days/week).
• Amazing working environment and great location in the centre of Lisbon.
• Growth opportunities.