French-Speaking Content Moderator Porto

French-Speaking Content Moderator
Porto
Porto, Porto District, Portugal

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French-Speaking Content Moderator, Porto

Client: Cbtalents

Location: Porto, Portugal

Job Category: Other

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EU work permit required: Yes

Job Reference:

d078d6de28e6

Job Views:

6

Posted:

23. 06. 2025

Expiry Date:

07. 08. 2025

Job Description:

This is a content moderation position where the agent will review videos from a social media network. After analyzing the content according to guidelines, the agent will tag the videos with the appropriate decision. The role requires attention to detail and patience with repetitive tasks. It is an expanding account with many opportunities.

Key Responsibilities:

• Moderate videos based on guidelines
• Tag videos with appropriate decisions

Additional Responsibilities:

• Customer support to German, Italian, and French-speaking customers via phone, email, chat, and social media
• Assist merchants with inquiries about products and services
• Work on process optimization to enhance merchant satisfaction
• Collaborate with other departments like Sales and Marketing

Work Schedule:

• Rotating shifts, 24/7, from Monday to Sunday
• 07:00 - 16:00
• 14:00 - 23:00
• 22:30 - 07:30

(On-site 100%)

Requirements:

• Ability to work under pressure with good stress management
• Decisiveness and agility
• Confidence and independence
• Comfort with repetitive tasks
• French C2 level
• English B2/C1, capable of writing reports and understanding team communication

Additional Information:

• Travel costs: Reimbursement of airfare up to 400 EUR after 6 months
• Accommodation: Shared apartment for up to 12 months at 280 EUR/month, utilities included (discounted from salary)
• Relocation from outside Portugal: covered
• Relocation within Portugal: not provided unless currently in competitor's accommodation