French-Speaking Customer Advisor in Lisbon Lisboa

French-Speaking Customer Advisor in Lisbon
Lisboa
Lisboa, Lisboa, Portugal

If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match! We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.

Your responsibilities and impact as Customer Advisor will be:

1. Being well informed about the industry and the company’s operation you will be working for.
2. Providing the best possible answers and solutions by phone,
   - mails or social networks to concerns and requests from our client’s customers.
3. Remaining calm and clear facing customers’ concerns.
4. Being able to lead customers to the appropriate service if you are not able to provide a satisfying answer.

Skills, qualifications and interests you need to succeed in this role:

Our client is looking for someone who will align with the company’s values and vibe. Mainly, they are interested in candidates who will have:

• A native level of French and a high level of English.
• An interest in Customer Service.
• Good written and verbal communication skills.
• A friendly and attentive personality.
• An
  - minded attitude towards other languages and nationalities.

What’s in it for you?

• Type of Contract: Fixed-term contract renewable annually.
• Working Hours: Full-time on rotating shifts (depending on the project).
• Training: Intensive training provided to
  - start your career.
• Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month; Without accommodation: 1240€ gross/month.
• Relocation Package for International Candidates.
• Reimbursement of initial flight expenses after 9 months.
• Airport
  - up.
• Yearly
  - way flight ticket back to your home country (within the EU).
• Assistance with paperwork, opening a bank account, etc. , upon your arrival.
• Private health insurance after contract signing (additional to standard insurance).
• Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
• Portuguese public holidays and 22 days of paid holidays.

Your future company:

If you are looking to work within a dynamic and large company in Europe, our client’s company will suit you. Located in Lisbon, it offers opportunities to develop new skills in a multicultural environment within a friendly and satisfying workplace.

Our client is known for providing excellent Customer Service Solutions worldwide and is seeking enthusiastic candidates to join their international team.

Not the right fit?

Feel free to check our other opportunities for French speakers in Portugal or send us your CV for consideration in other projects or future opportunities.