(French-speaking) Customer Experience Associate Lisbon, Portugal Lisboa

Overview

(French-speaking) Customer Experience Associate in Lisbon, Portugal. This role is for French-speaking applicants seeking an opportunity abroad to join an international team supporting a global client. The position offers a dynamic, multicultural environment and development of customer service skills.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Qualifications

• Fluent French (C1/C2)
• Good English communication skills (B2)
• Excellent
  - solving and communication skills
• Willingness to relocate to Portugal
• European Passport, no sponsorship provided
• Previous customer service experience is a plus but not mandatory

Benefits

• Competitive salary and
  - based incentives
• Relocation package to support your move to Portugal
• Full training provided
• Opportunity to work in an international environment with career growth potential