French-Speaking Customer Experience Specialist - Relocation to Lisbon Lisboa

French-Speaking Customer Experience Specialist - Relocation to Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Are you ready for a new start in one of Europe’s sunniest capitals? Whether you’re beginning your career or just looking for a fresh challenge abroad, this opportunity in customer support in Lisbon could be the right fit for you.

Your responsibilities: Support French-speaking customers with their questions via phone, email, or chat

Provide friendly and
- oriented help across a range of inquiries

Keep accurate customer data and contribute to team goals

Ensure each customer has a positive experience

Who you are: Native French speaker with at least B1 English

Strong communicator and active listener

Professional, proactive, and positive attitude

Enjoy working in a diverse, international team

Ready to relocate or already in Lisbon

Must have a valid Portuguese work permit

What you’ll get: Fixed-term contract (renewable yearly)

Salary options:

a) With shared housing (all bills included): €1, 040 gross/month

b) Without housing: €1, 240 gross/month

Fully paid training

Working hours: full time, 40 hours/week, on rotating shifts

Relocation package includes: Reimbursement of flight after contract signing

Pick-up from the airport

Support with housing, paperwork, and bank setup

Yearly return ticket to your home country (within the EU)

Benefits & extras: Private health insurance after 6 months

Free Portuguese lessons, sports & social activities

22 days of paid holidays + public holidays

About the company: Join a global customer support leader with over 80 nationalities in Lisbon. They’re known for developing talent and creating career opportunities across multiple industries. You'll be part of a team that values your growth and success.