French Speaking Customer Service for High-End Coffee Machines - Lisbon Lisboa

French Speaking Customer Service for High-End Coffee Machines - Lisbon
Lisboa
Lisboa, Lisboa, Portugal

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French Speaking Customer Service for High-End Coffee Machines - Lisbon, Lisboa

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Client:

Location:

Lisboa, Portugal

Job Category:

Other

-$0-0/monthly

EU work permit required:

Yes

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Job Views:

3

Posted:

25. 04. 2025

Expiry Date:

09. 06. 2025

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Job Description:

Mercier Consultancy is excited to announce a vacancy for a French Speaking Customer Service Agent for High-End Coffee Machines based in Lisbon. In this specialized role, you will provide exceptional support to our French-speaking customers looking to inquire about, purchase, or troubleshoot our
- end coffee machines. Your primary responsibilities will include managing customer inquiries through various channels, providing detailed product information, and ensuring a seamless purchase experience. If you have a passion for coffee and luxury appliances, along with excellent
- solving skills, we would love for you to join our prestigious team!

Responsibilities

• Deliver outstanding customer service in French for inquiries related to
  - end coffee machines.
• Assist customers with product selection, features, and specifications.
• Handle orders, payments, and returns with accuracy and efficiency.
• Troubleshoot customer issues and provide detailed guidance on machine operation.
• Document customer interactions and feedback to enhance service quality.
• Collaborate with technical teams to ensure quick resolution of complex inquiries.
• Stay informed about coffee machine trends and industry innovations to assist customers effectively.
• Fluency in French and English, both written and spoken.
• Experience in customer service, preferably in the luxury goods or electronics sector.
• Strong communication skills with a focus on customer satisfaction.
• Technical aptitude and a willingness to learn about
  - end coffee machines.
• Familiarity with customer support software and order management systems is an advantage.
• Detail-oriented with excellent
  - solving abilities.
• Willingness to work flexible hours, including weekends if needed.
• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And 2 Weeks Hotel )