French-Speaking Customer Service Specialist Lisbon (On-Site) Lisboa

French-Speaking Customer Service Specialist Lisbon (On-Site)
Lisboa
Lisboa, Lisboa, Portugal

Join a Leading European Cloud Provider as a French-Speaking Customer Service Specialist Lisbon (On-Site)

Are you ready to take your career to new heights with one of Europes top tech players? Our client a global leader in cloud infrastructure, dedicated servers, shared hosting, and more is looking for a Customer Service Specialist to join their on-site support team in Lisbon. With operations in over 140 countries, this company is shaping the future of digital services and you could be part of it.

If youre customer-focused, fluent in French (C2) and English (B2), and passionate about tech, this is your opportunity to grow in a stable, international environment where your skills and commitment will be truly valued.

Your Responsibilities

As a Customer Service Specialist, youll play a key role in ensuring client satisfaction across Europe by:

• Responding to customers via phone, email, and live chat regarding orders, subscriptions, invoices, and general service questions.
• Ensuring timely,
  - quality resolution of inquiries and delivering a first-class customer experience.
• Proactively following up on open issues and coordinating with internal departments for swift resolution.
• Representing the company with professionalism, care, and tech-savvy efficiency.

Schedule & Duration

• Contract Duration: 6 months (possibility of extension based on performance)
• Work Schedule: Monday to Friday (bank holidays included)
  • Shift 1: 07:00 AM 04:00 PM
  • Shift 2: 08:00 AM 05:00 PM
• Weekends off!

Your Compensation Package

• Base Salary: 900 EUR gross/month
• Monthly Bonus: 100EUR gross based on performance
• Meal Allowance: 7. 23 EUR net per working day
• Transport Allowance: 20EUR /month

Your Profile

• Fluency in French (C2) spoken and written
• Proficient English (B2) for internal communication
• Prior experience in customer service or tech support is a plus
• Strong problem-solving skills, attention to detail, and eagerness to learn about
  - based services

Why Apply?

• Be part of a well-established French tech company with a strong international footprint
• Work in a modern Lisbon office, surrounded by passionate and experienced professionals
• Develop your career in the cloud and digital services industry
• Competitive compensation and growth potential in a global brand

Application Deadline & Start Date

• Apply by: ASAP Interviews ongoing
• Start Date: 7th August 2025

Hiring Process

1. Application review
2. Online language assessment
3. 1-2 interviews with the hiring team (in French)

Apply now to take the next step in your customer service career!

Send your CV!