French-Speaking Customer Support Specialist Lisboa

French-Speaking Customer Support Specialist
Lisboa
Lisboa, Lisboa, Portugal

French-Speaking Customer Support Specialist

About the job French-Speaking Customer Support Specialist

Join our client's team in Lisbon, a city celebrated for its stunning coastline, rich history, and vibrant culture. Our company is a leader in the BPO industry, dedicated to providing exceptional service to our clients worldwide. They pride themselves on their innovative approach and commitment to customer satisfaction.

We are seeking a dedicated and enthusiastic French-Speaking Customer Support Specialist to join our client's team. In this role, you will be the first point of contact for our French-speaking customers, providing excellent support and ensuring a positive experience with our services.

Responsibilities:

• Engage with French-speaking customers via phone, email, and chat to provide
  - notch support and assistance.
• Resolve customer inquiries and issues promptly and effectively, ensuring high levels of customer satisfaction.
• Collaborate with other team members to enhance the customer experience and improve service quality.
• Stay
  -
  - date with the client's products and services to provide accurate and relevant information to customers.
• Identify and escalate issues to appropriate teams when necessary to ensure quick resolution.

What We Offer:

• Competitive Salary: Enjoy a competitive salary along with
  - based incentives.
• Comprehensive Benefits: Health insurance, wellness programs, and other perks to support your
  - being.
• Career Growth: Opportunities for professional development and career advancement within the company.
• Relocation Assistance: Support to help you settle into your new role and life in Lisbon.
• Vibrant Work Environment: A supportive and dynamic workplace culture that values collaboration and innovation.
• Cultural Integration: Access to language courses, cultural orientation programs, and social events to help you integrate into the local community.

Requirements:

• Native or
  - native fluency in French and proficiency in English.
• EU ID or Portuguese Residence card.
• Excellent communication and
  - solving skills.
• A positive and proactive attitude with a passion for delivering outstanding customer experiences.
• Previous experience in customer support or a similar role is a plus, but not required.

Apply today and become a key player in providing excellent support to our French-speaking customers. Apply now to embark on an exciting journey in one of Europe's most captivating cities!