French-Speaking Junior Customer Support Porto

French-Speaking Junior Customer Support
Porto
Porto, Porto District, Portugal

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French-Speaking Junior Customer Support, Porto

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Client:

Cross Border Talents

Location:

Porto, Portugal

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

1e4ef8e13515

Job Views:

3

Posted:

07. 05. 2025

Expiry Date:

21. 06. 2025

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Job Description:

Key Responsibilities:

Provide customer support via phone, email, and chat in French

Deliver a
- quality customer experience by addressing product and service questions

Apply your sales skills to identify customer needs and offer suitable solutions

Resolve issues efficiently and professionally, escalating when needed

Maintain accurate customer records and follow internal procedures

Collaborate with team members and supervisors to meet KPIs and improve service

Requirements:

Native or fluent French speaker (spoken and written)

Proficient in English for internal communication

Previous sales experience is mandatory

Excellent communication and interpersonal skills

Comfortable working rotational shifts, including weekends and occasional extended hours

Reliable internet connection and a suitable home office environment

What We Offer:

Competitive salary package

Supportive team environment and training

Opportunity to work with a reputable international client