French-speaking Junior Customer Support
Key Responsibilities:
- Handle customer inquiries via email, phone, and chat in a professional and timely manner.
- Provide accurate information about products and services, addressing customer needs.
- Resolve issues and escalate complex cases to the appropriate teams.
- Maintain detailed records of customer interactions in the CRM system.
- Collaborate with colleagues to continuously improve customer satisfaction.
- Hybrid work model: Enjoy a mix of
- site and remote work for better flexibility. - Full-time schedule: Monday to Friday, 40 hours per week.
- Comprehensive training and ongoing support.
- A multicultural and dynamic work environment.
- Fluency in French (C1 level or higher) and good command of English.
- Previous experience in customer service is a plus.
- Excellent communication and
- solving skills. - Ability to work effectively in a team and independently.
- Reside in or near Leiria, Portugal.
- Competitive salary and performance incentives.
- Opportunities for career development and growth.
- Supportive work environment with a strong focus on employee
- being.
Nível de experiência
AssistenteRemote In Portugal - German Customer Support Advisor
Italian speaking -Customer Support Representative Remote in PT
German-Speaking Customer Support Agent | Remote
#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: CareerForge Localização: Leiria
Leiria, Leiria District, PortugalPublicado: 9. 7. 2025
Vaga de emprego atual
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