French Speaking Payments Specialist full remote from Lisbon area or Porto area

French Speaking Payments Specialist full remote from Lisbon area or Porto area
Lisboa
Lisboa, Lisboa, Portugal

ATTENTION : Full remote from Lisbon area or Porto area ONLY 

Candidates must live within 1 hour from Lisbon or Porto to go to the office in case of emergencies.

French-Speaking Payments Specialist

Workster is partnering with a leading global technology company to find a dedicated and
- oriented Payment Specialist for the French Market. This is a unique opportunity to work in a dynamic,
- paced environment while supporting the companys payment operations.

Your Role:

• Provide key support for Sales, Order Management, and Finance teams regarding
  - related issues.
• Interact with payment partners to ensure the accurate and timely processing of payments, refunds, and other transactions (credit/debit cards, wire transfers, loans, leases).
• Handle customer queries related to payments, refunds, VAT changes, invoice amendments, and reconciliation.
• Manage
  - incidence outbound calls and primarily work in
  - office operations.
• Maintain high accuracy and attention to detail in all payment processes.
• Address escalated issues and collaborate with internal teams to resolve customer queries.

Your Qualifications:

• Fluent in French (C2) and proficient in English (B2).
• Strong communication skills, both written and verbal.
• Excellent interpersonal skills with a professional attitude.
• Ability to work in an
  - sensitive and constantly changing environment.
• High attention to detail and strong organizational skills.
• Experience with SAP and MS Excel is an advantage.
• Flexibility in working hours due to the nature of the payment volume.

The Offer:

• Full training and integration into the team.
• A professional and dynamic work environment with opportunities for growth.
• Meal allowance and health insurance from day one.
• A competitive salary package with holiday and Christmas bonuses.
• Full-time position with 40 hours per week, on a rotating shift schedule (Monday to Sunday, 07:00 to 24:00).

Spécialiste paiement francophone 100% télétravail

En distanciel depuis la zone de Lisbonne ou Porto uniquement