(French-speaking) Support Center Representative Lisbon, Portugal Porto

(French-speaking) Support Center Representative Lisbon, Portugal
Porto
Porto, Porto District, Portugal

(French-speaking) Support Center Representative Lisbon, Portugal

Join to apply for the (French-speaking) Support Center Representative Lisbon, Portugal role at Nexa.

We are hiring French Customer Service Representatives to join an international team supporting a global client. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Key Responsibilities:

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Requirements:

• Fluent French (C1/C2)
• Good English communication skills (B2)
• Excellent problem-solving and communication skills
• Willingness to relocate to Portugal
• European Passport, no sponsorship provided
• Previous customer service experience is a plus but not mandatory

What’s Offered:

• Competitive salary and
  - based incentives
• Relocation package to support your move to Portugal
• Full training provided
• Opportunity to work in an international environment with career growth potential

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Information Services

This job is active and accepting applications.