(French-speaking) User Support Coordinator Lisbon, Portugal São Domingos de Rana

(French-speaking) User Support Coordinator Lisbon, Portugal
Lisboa
São Domingos de Rana, Lisboa, Portugal

(French-speaking) User Support Coordinator Lisbon, Portugal

Join to apply for the (French-speaking) User Support Coordinator Lisbon, Portugal role at Nexa

(French-speaking) User Support Coordinator Lisbon, Portugal

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Join to apply for the (French-speaking) User Support Coordinator Lisbon, Portugal role at Nexa

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Are you a French speaker looking for an exciting opportunity abroad? We are hiring French Customer Service Representatives to join an international team supporting a global client. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Key Responsibilities:

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Requirements:

• Fluent French (C1/C2)
• Good English communication skills (B2)
• Excellent problem-solving and communication skills
• Willingness to relocate to Portugal
• European Passport, no sponsorship provided
• Previous customer service experience is a plus but not mandatory

What’s Offered:

• Competitive salary and
  - based incentives
• Relocation package to support your move to Portugal
• Full training provided
• Opportunity to work in an international environment with career growth potential

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Information Services

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