French User Support Coordinator Remote in PT Leiria

French User Support Coordinator Remote in PT
Leiria
Leiria, Leiria District, Portugal

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French User Support Coordinator Remote in PT, Leiria

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Client:

Cbtalents

Location:

Leiria, Portugal

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

4b90e244a3ef

Job Views:

2

Posted:

13. 05. 2025

Expiry Date:

27. 06. 2025

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Job Description:

Exciting Opportunity for French Speakers – Remote Customer Service in Portugal

Are you a fluent French speaker looking for an international opportunity? We are hiring French Customer Service Representatives to join a diverse team supporting a global client. This role offers the chance to work in a dynamic, multicultural environment while enhancing your customer service skills.

Important: This position is remote within mainland Portugal, excluding the islands. You can work comfortably from home, but only if you reside in Portugal – working from abroad is not allowed.

Key Responsibilities:
Handle inbound customer inquiries via phone, email, and chat.
Assist customers with product information, troubleshooting, and issue resolution.
Provide excellent customer service and ensure a positive experience.
Follow up on customer requests and escalate issues when needed.

Requirements:
Fluent French (C1/C2) with native accent from France, Belgium or Switzerland
Good English communication skills (B2)
Strong
- solving and communication skills
Residence in Portugal – only mainland, excluding the islands
European passport (no sponsorship or visa support available)
Previous customer service experience is a plus but not mandatory

What’s Offered:
Competitive salary with
- based incentives
Full training provided to prepare you for the role
International work environment with career growth opportunities

Work comfortably from home – but only within Portugal!

If you're interested, send us your application!