Front Office Agent(M/F) Lagoa

Front Office Agent(M/F)
Lagoa
Lagoa, Faro, Portugal

We are currently seeking a passionate Front Office Agent to join the team at Pestana Viking Hotel

The Pestana Hotel Group is the largest Portuguese hotel group with more than 100 hotels in 16 countries across three continents.

Key Responsibilities

• Greet all guests and assist them with
  - in and
  - out.
• Maintain a positive attitude and friendly demeanor.
• Respond to all guest questions and requests.
• Answer and forward phone calls.
• Ensure quality standards are maintained.
• Keep a tidy and organized workspace.

Key Requirements

• Previous experience in a similar role in 4-star hotels.
• Attention to detail and accuracy.
• Strong planning and organizational skills.
• Ability to multitask and prioritize effectively.
• Professional appearance and attitude.
• Effective verbal and written communication skills in French and English.
• Ability to respond appropriately to diverse customers and guests.

If your profile matches this description and you are eager for a new challenge, please send us your CV.

Additional Information

• Seniority level: Associate
• Employment type: Full-time
• Job function: Administrative
• Industry: Hospitality

Referrals increase your chances of interviewing at Pestana Hotel Group by 2x.

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