Fully Remote Travel Customer Advisor-French & English
Fully Remote Travel Customer Advisor-French & English
Job Openings Fully Remote Travel Customer Advisor-French & English
About the job Fully Remote Travel Customer Advisor-French & English
Cross Border Talents is hiring for an urgent opening for an exciting tourism project!
Location:
Fully Remote (candidates must reside in Portugal)
Language Requirement:
French (Fluent) and B2 English, both written and spoken
Start Date:
16th January 2025
Work Schedule:
Shifts:
- Early shift:
8:
00 AM 5:
00 PM
- Late shift:
1:
00 PM 10:
00 PM
- Days Off:
Rotational (priority for 2 consecutive days off when possible)
Key Requirements:
- Must currently reside in Portugal (any location, North to South).
- C2 to native French and B2+ English, both spoken and written.
- Possession of a valid residence card for Portugal, expression of interest, job seeker visa or a EU member state passport (a MUST)
- Customer Service Experience:
Previous experience is mandatory.
- Tourism Background:
Experience in the tourism industry is a plus but not essential.
Job Responsibilities:
- Respond to customer inquiries related to travel and tourism services.
- Assist with bookings, cancellations, and itinerary adjustments.
- Provide expert guidance and solutions for
- related concerns.
- Ensure high customer satisfaction through efficient and empathetic support.
Why Apply?
- Gain valuable experience in the tourism sector.
- Work remotely from anywhere in Portugal with rotational schedules.
- Competitive salary package with performance and complexity bonuses.
- Contract Type:
6-month
- term (CDD), extendable
- Performance Bonus:
EUR 100/month (based on performance metrics)
- Complexity Bonus:
EUR 55/month
- Food allowance:
EUR 7. 23/day (net amount, paid in a separate card)
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- Informações detalhadas sobre a oferta de emprego
Empresa: Cross Border Talents Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 9. 7. 2025
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