Functional Support Porto

Functional Support
Porto
Porto, Porto District, Portugal

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At AXIANS, we seek the right talent for the right place. We work daily to involve our people in a collaborative and inclusive environment, with a culture of proximity. Our culture also emphasizes environmental concern and social responsibility actions.

This could be your opportunity to join a company of international scope, working on a project that challenges you to meet the demands of digital transformation.

THE ROLE

We are looking for a #Tech
Talent to work as a Functional Support for an international project.

YOUR DAY TO DAY

• Provide functional support to users of the systems in a timely and efficient manner.
• Build and maintain a knowledge base regarding support issues and their resolution.
• Acquire a working knowledge of the systems and business area to provide
  - level support.
• Process requests for specific actions (processing, extraction, specific work, etc. ).
• Create control points as part of procedures and operating methods to ensure smooth workflow and draft ad hoc reports.

WHAT WE'RE LOOKING FOR

• Understanding of Financial Markets.
• Experience in Operations & Processes, especially in transaction processing and data capture.
• Proficiency in Service
  Now.
• Solid understanding of ITIL principles.
• Experience with Ansible.
• Fluency in Portuguese and English.
• Basic understanding of French.

WHAT YOU CAN EXPECT FROM US

Stable professional career: Working with Axians projects offers stability and a secure career path.

Career advancement prospects: Access to training and certifications, with evaluations from managers and peers to support your growth.

Work-life balance: Our environment supports balancing work and family commitments.

Attractive, evolving compensation: Includes performance bonuses, a competitive salary package (base salary + benefits), health insurance, and free psychological consultations.

Interested?

If you believe this position suits you and you possess the #Tech
Talent we seek, please send your resume, preferably in English and in Europass format, to [email protected], with the subject “FS/AS/MO”.

Learn more about Axians.