Functionality Quality Assurance Lead (FQA Lead) - Gaming Braga

Functionality Quality Assurance Lead (FQA Lead) - Gaming
Braga
Braga, Braga, Portugal

About the company

Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world.

Founded in Japan in 1994, Side has grown to become a global force in the video games industry, with over 40 studios in 15 countries worldwide and offices across North America, Europe, South America, and Asia.

Our
- leading services include codev, art production, localization, audio production, quality assurance, localization QA, player support, community management, and datasets. For more information, visit

About the role

The Game Quality Assurance (GQA) Lead is responsible for managing the testing team, overseeing hiring, training, performance evaluations, and administrative tasks such as timesheets and hardware needs. They define and implement comprehensive testing strategies, create and maintain detailed test plans, and ensure proper execution of testing activities, including defect tracking and resolution. Additionally, they communicate testing results to stakeholders and ensure compliance with industry standards and regulations.

Key Responsibilities:

• Managing and leading the testing team, including hiring, training, and performance evaluations.
• Ensuring team administration, including accurate timesheets and meeting hardware needs.
• Defining and implementing a comprehensive testing strategy and process for software development projects, ensuring alignment with project objectives and timelines.
• Creating and maintaining detailed project test plans, test cases, and test scripts, ensuring proper documentation and communication to the testing team.
• Conducting Blackbox manual testing and ensuring proper execution and documentation of testing activities.
• Managing the defect tracking and resolution process, prioritizing and resolving defects in a timely manner.
• Communicating testing results and issues to project stakeholders, including project managers, developers, and senior management, and providing recommendations for improvement.
• Ensuring compliance of testing processes and methodologies with relevant industry standards and regulations.

Requirements

• Secondary or higher education, preferably with a diploma in an IT-related field.
• Proficiency in English (B2-C1 level) and strong skills in database management.
• Passion for gaming with a solid understanding of Microsoft Suite, JIRA, and experience with computer, console, and mobile games/applications.
• Ability to collaborate effectively with stakeholders such as developers, product managers, and business analysts.
• Strong communication skills for managing diverse teams and ensuring clear, effective interaction.
• Capable of managing resources and timelines to meet project deadlines.
• Keen attention to detail, with strong
  - solving skills to troubleshoot issues, identify root causes, and implement solutions.

What we offer:

• Working for the
  - eminent global provider of specialist services to the games industry, with full training and opportunities to work on major game clients, titles, projects, and tech.
• Attractive remuneration, holidays, regular team competitions with great prizes, and inclusion in an extensive social calendar. Our environments thrive on collaborative teamwork with people from diverse backgrounds.
• A supportive community inclusive of LGBTQ+ individuals and all ages, ethnicities, religions, or disabilities. We prioritize employee wellbeing with a dedicated program and empower our people with regular progression opportunities.
• Learn as you work and be part of something real that changes the face of gaming - forever.
• Working with a global
  - lingual workforce with superb training and promotion opportunities.

Working Condition:

• On-Site in our Studio in Braga, Portugal
• 8:00 to 17:00, Mondays through Fridays

ALL APPLICATIONS MUST BE SENT IN ENGLISH

For more career opportunities, visit our career page: