Gateleven | Sales Assistant | Part Time | (M/F) - Aeroporto Porto

Percassi is a solid entrepreneurial group capable of anticipating market trends by looking beyond the Italian borders. Its activities are mainly concentrated in three business areas: Retail, Real Estate and Atalanta Bergamasca Calcio. The Retail business develops and manages many iconic and prestigious brands, with a diversified offer: Nike, Jordan, Victoria's Secret, Bath & Body Works, LEGO®, Garmin, Oakley, Womo, Bullfrog, Armani Exchange, Saint Laurent, Starbucks!

For our Victoria's Secret store on Norteshopping, Porto, we are looking for a sales associate to collaborate with all the team. Delivers a
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- class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth:

Responsibilities

• Supports a customer‑centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences.
• Builds customer loyalty by opening Victoria’s Secret Angel cards, converting customer relationship marketing and customer capture.
• Supports Best at Bras initiatives by modeling and reinforcing brand selling behaviors.
• Utilizes the bra wardrobe center to introduce customers to merchandise and follows up while they are in the fitting room.
• Displays general product knowledge of all categories.
• Displays expert product knowledge in assigned category if specialized.
• Takes initiative to elevate personal knowledge of product categories.
• Keeps all Victoria’s Secret processes and procedures to enhance selling efficiencies and to complete non‑selling responsibilities.
• Maintains awareness of all sales, promotions and applicable ringing procedures.
• Processes customer transactions accurately and efficiently.
• Understands and adheres to brand standards.
• Recovers merchandise to standard while assisting customers.
• Replenishes merchandise to standard to create a full and abundant store.
• Assists in housekeeping of sales floor and communicates maintenance issues.
• Assists in maintenance of back room and under‑stock, including both merchandise and non‑merchandise, to brand standards to enable efficient replenishment.
• Reinforces all activities related to providing a safe working environment.
• Reinforces store strategy to reduce shrink.
• Maintains an awareness of loss prevention by fostering a culture of honesty and connecting the link between customer service and shrink.

Equal Employment Opportunity

PERCASSI is committed to expanding its efforts to guarantee Equal Opportunities and pays particular attention to gender equality and the integration of people with disabilities within the company. All vacant positions are also open to applications from members of the Protected Categories L. 68/99. *Profiles with a disability certificate are valued. * The data will be processed exclusively for the purposes and according to the methods reported in the privacy policy available on the website.