General Manager Alcácer do Sal

Overview

TLG Global, in collaboration with Wyndham Hotels & Resorts, is expanding its portfolio of premium hotels across Portugal. We are seeking a General Manager to lead a flagship hotel in Alcácer do Sal, Alentejo, Portugal, championing operational excellence and an inclusive, diverse team.

Responsibilities

• Lead all hotel operations and maintain high service standards for a luxury brand.
• Train and lead a diverse, multinational team.
• Ensure guests receive
  - quality service and handle special requests from international guests and investors.
• Maintain excellent online reviews and ratings.
• Meet financial targets and control costs; collaborate with sales teams to attract guests.

Qualifications

• 10+ years hotel experience (5+ years as GM in 4/5-star hotels).
• Experience with luxury brands preferred.
• Fluent in English and Portuguese.
• Strong leadership and
  - solving skills.

Core Competencies

• Set a clear vision, develop
  - term strategies, and make
  - driven decisions to drive revenue, profitability, and brand positioning.
• Strong command of front office, housekeeping, F&B, maintenance, and guest services; ensure
  -
  - day performance and 4-star quality standards.
• Deliver exceptional guest experiences by fostering a
  - first culture and addressing feedback.
• Lead, motivate, and retain diverse teams, develop future leaders, and align staff performance with goals.
• Budgeting, forecasting, cost control, and revenue optimization with understanding of sales, marketing, and distribution strategies.

Equal Opportunity and Inclusion

• Equal Opportunity: We hire based on talent, skills, and cultural fit, never discrimination.
• Accessibility: We provide reasonable accommodations to ensure all candidates can participate in the hiring process.
• Respectful Environment: We cultivate a culture of dignity, open communication, and collaboration.
• Growth for All: Career development opportunities are available to every employee.

Seniority level

• Director

Employment type

• Full-time

Job function

• Other

Industries

• Hospitality