German & Portuguese Customer Advisor For Airline Company - Lisbon, Portugal Lisboa

German & Portuguese Customer Advisor For Airline Company - Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

**Come and work with us. ****Do you want to join a company that always stood for a better tomorrow through its products? **Are you**German** native or fluent with strong**English** communication skills? Looking to make your career in a multicultural environment in sunny and happy**Lisbon**? **So we have the perfect opportunity for you!**Your future project: join our**German Customer Support** team. Our**client** is a renowned footwear company that evolved from a simple idea into a powerful sustainable business model, committed with a better tomorrow. As a customer service specialist in this project, your daily responsibilities will include:
- Solving customer queries regarding purchasing, order arrivals, packing and related matters to the brand's
- Owning the customer queries and ensuring a timely resolution and
- Meet and exceed our service quality goals, compliance regulations and productivity
- Create amazing experience that people value and we are proud
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level of **German** (C2)- Advanced level of **English **(at least C1) both verbal and
- Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing
- Analytical and problem solving skills with strong attention to
- Desire to learn and advance, be a curious investigator and problem
- High-speed internet access and appropriate conditions for remote
- **Must hold EU citizenship or valid work permit for Portugal**:**Benefits. **- Signing
- Relocation
- Competitive
- Paid professional
- Employee
- Private healthcare & dental insurance (after six months of employment)- Growth opportunities through various development
- Fun and engaging
- wide initiatives, including our Ever
Better wellness
- Job
- Life-long skills and
- Excellent work culture**Go further with Foundever**We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. **About Foundever**Foundever is a global leader in the customer experience (CX) industry. With 170, 000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and
- first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.