German Client Support Specialist - Lisbon

German Client Support Specialist - Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Are you fluent in German? Ready to start a new adventure in sunny Lisbon?  Were looking for German-speaking talent to join one of the most recognized customer experience teams in Portugal, supporting a
- known brand in the tech & payments sector! Whether you're already in Portugal or looking to relocate, this is your opportunity to work with a leading global company, gain valuable international experience, and grow professionally all while enjoying life by the beach. Whats in it for you?

• Competitive salary + performance bonuses

• Paid training & continuous development

• Relocation support (flights + accommodation if you're moving from abroad)

• Modern, international office in vibrant Lisbon

• Work schedule: rotational shifts (Monday to Saturday)

• Private health insurance & other benefits

• Real career growth opportunities

• Assist German-speaking customers via phone, email, or chat

• Handle account queries, product troubleshooting, and service questions

• Deliver a positive and
  - oriented customer experience

• Follow company guidelines and meet performance KPIs

• Work as part of a friendly and dynamic international team

• German at a C2 level 

• English B2+ for internal communication

• Great communication and active listening skills

• Ability to stay calm and helpful under pressure

• Motivation to grow in a
  - focused career

• EU passport or valid work permit for Portugal