German Content Moderator in Porto (3000 Euro Welcome Bonus)

Join to apply for the German Content Moderator in Porto (3000 Euro Welcome Bonus) role at Ser
Digital

Ready to kickstart your content moderation career? Join a global team where responsibility, integrity, and community safety come first. If you’re detail‑oriented, resilient, and passionate about keeping online spaces safe and positive, this role could be your perfect next step, especially if you’re looking to grow your career abroad in Portugal.

About The Role

As a Content Moderator, you’ll be on the front lines of keeping a major global platform safe. You’ll review user‑generated content, ensure compliance with community guidelines, and help maintain a positive experience for millions of users. Every decision you make will directly impact the safety, trust, and well‑being of the online community.

Main Responsibilities

• Review, evaluate, and moderate user‑generated content according to internal policies and procedures.
• Ensure all content aligns with community, legal, and safety guidelines.
• Identify and elevate sensitive or complex cases to senior teams when needed.
• Maintain accuracy, consistency, and high attention to detail in every review.
• Meet performance targets around quality, speed, and reliability.
• Collaborate with internal teams to improve workflows and share insights.
• Adapt quickly to new policies, tools, and platform updates.
• Contribute to a safe, respectful, and positive online environment for users.

Requirements

• Fluency in German.
• Good command of English.
• EU Citizenship or Portuguese Residence Card.
• Ability to work rotational shifts, including nights.
• Strong attention to detail and ability to handle sensitive content.
• Comfortable working on‑site in a fast‑paced, multicultural environment.
• Prior experience in moderation or customer‑facing roles is a plus (not mandatory).

What We Offer

• Competitive Salary.
• Meal allowance.
• Welcome Bonus of 3000 euro.
• Relocation package for candidates outside Portugal, including shared accommodation and flight reimbursement.
• A supportive, international environment located in the heart of Porto.

Work Schedule

• 24/7 rotational on‑site shifts:
  • 07:00 – 16:00
  • 14:00 – 23:00
  • 22:30 – 07:30
• Work model: On‑site only (100%).

Excited to take the next step in your career? Join a team where your impact matters and where every contribution helps build a safer digital world!