German Customer Advisor - Lisbon, Portugal Lisboa

German Customer Advisor - Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

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German Customer Advisor - Lisbon, Portugal, Lisboa

Client:

Cross Border Talents

Location:

Lisboa, Portugal

Job Category:

Other

-$0-0/monthly

EU work permit required:

Yes

Job Views:

6

Posted:

15. 03. 2025

Expiry Date:

29. 04. 2025

Job Description:

Cross Border Talents is recruiting a German Customer Advisor to work in Lisbon, Portugal.

Since 2014, we have been Outsmarting the Digital Skills' Shortage with Global Recruiters and Algorithms. Our mission is to connect Talent with Top Employers based in beautiful cities, where the quality of life is a big plus for our candidates' journey.

Our 3 Seals of Excellence awarded by the European Commission testify to the value of our vision.

We have +1000 job openings to fulfill every month across 10 EU countries. Care to join our success?

Are you looking for an opportunity to acquire professional experience and enjoy the amazing city of Lisbon, awarded as the green capital in 2020? Imagine being able to have surfing classes after work!

Want to make use of your language and technology skills?

Join one of the top BPO companies in Lisbon. Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their activities by offering the best quality service to their customers while working with prestigious worldwide brands.

Your Role as a Customer Advisor:

• Represent a worldwide brand;
• Develop customer relationships and grant the best experience for the customer;
• Troubleshoot through the use of open questions, support documents, and system training;
• Offer recommendations to common problems or frequently asked questions;
• Fluency in German (C2 Level or Native);
• Good knowledge of English (B2 level);
• Typing Speed: 25 words per minute;
• Availability to work in rotating shifts;
• Any kind of previous experience or contact with clients;
• Good listening and empathy skills;
• Team spirit and flexibility.

Cross Border Talent's Offer:

• Paid travel expenses;
• Surf lessons, social events, city discounts;
• Signing bonus of 2500€;
• Accommodation offered during your stay in Portugal;
• Health coverage and private health care;
• Working hours: 40 hours per week (8 hours per day / 5 days a week);
• Portuguese lessons;