(German) Customer Operations Specialist (M/F)

(German) Customer Operations Specialist (M/F)
Lisboa
Lisboa, Lisboa, Portugal

(German) Customer Operations Specialist (m/f)About the job (German) Customer Operations Specialist (m/f)Type of position:Full-time position
Key languages:Fluent level of German
Advanced English
Sector:Customer Service / Technical Support
About our Client:Do you love helping people and want a job that allows you to use your language skills? Are you passionate about customer service and comfortable resolving technical issues? We are looking for proactive individuals to join a multicultural company, striving to become the world's best internet and cell network provider. If you are looking for a new personal and professional adventure in one of the most committed, sustainably growing businesses with a
- first approach, this opportunity may be just perfect for you!The Offer:
- Resolve customer issues in a professional way;



- Manage to handlelargevolume of calls, emails, and queries;



- Identify customers' needs, anticipate, recommend products, and offer alternatives;



- Provide feedback, create reports, and recap information;



- Advise on company information and details. Requirements:
- Fluency in German and excellent communication skills in English;



- Experience in customersupport;



- Genuine caregiver. Able to
- task, proactive, and good with time management;



- Strong in phone calls, email writing;



- Familiarity with
Microsoft Office and Google suite tools. - Salary package with performance bonuses;



- Monthly transport and meal allowance;



- Private health insurance;



- Initial training, and continuous learning opportunities;



The Process:1. Submit your application and don't forget to send an updated CV;



2. Get a call by our Recruitment Specialist;



3. Start your interview process;



4. Get selected;

5. Start your journey!#J-18808-Ljbffr