German Customer Service in Braga (hybrid)

Join to apply for the German Customer Service in Braga (hybrid) role at BOROLEO

? Discover the perfect balance of work and lifestyle in one of Portugal’s most charming cities! With Braga’s rich history and youthful energy, and — there’s something for everyone. Are you passionate about helping others and ready to represent a
- known global brand in home furnishings? Join our international team in Braga, where every customer interaction is a chance to create a positive experience. ?

Key Responsibilities

• ? Assist customers via inbound calls with enthusiasm and professionalism.
• ? Provide detailed product information and confidently guide customers toward completing purchases.
• ? Support clients with delivery concerns—track shipments, resolve issues, and check stock availability.
• ? Troubleshoot technical or
  - related problems, offering clear and effective solutions.
• ⏱ Deliver accurate,
  - time responses to all customer inquiries.
• ? Maintain thorough and organized records of customer interactions and actions taken.

What We’re Looking For

• ✔ Proficiency in German
• ✔ Friendly and professional communication skills
• ✔ Confidence using digital tools and software
• ✔ Team spirit and a helpful attitude
• ✔ Eagerness to learn and support others
• ✔ Focus on customer satisfaction and
  - solving

What We Offer

• ? New and modern office.
• ? Full training to help you succeed.
• ? We promote
  - company mobility to work at any of our sites around the world.
• ? Private health insurance, free after six months
• ? Competitive wages (14 monthly payments per year)
• ? Be part of a project with real impact

Location: Braga, Portugal

Senior Level

• Entry level

Employment Type

• Full-time

Job Function

• Other

Industries

• Legal Services

Referrals increase your chances of interviewing at BOROLEO by 2x