German customer service position Lisboa

German customer service position
Lisboa
Lisboa, Lisboa, Portugal

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Job Title: German Customer Service Representative

Location: Lisbon

Job Description:

We are looking for a dedicated and motivated German Customer Service Representative to join our team. In this role, you will provide exceptional support to our German-speaking customers and help resolve their inquiries effectively.

Responsibilities:

• Assist customers via phone, email, and chat, addressing their questions and concerns in German.
• Ensure customer satisfaction by providing timely and professional support.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to resolve complex issues and enhance customer experience.
• Stay informed about product updates and company policies to provide accurate information.
  
  
  

• Native or fluent German speaker, with strong written and verbal communication skills.
• Proficiency in English is a plus.
• Previous experience in customer service is preferred.
• Strong
  - solving skills and the ability to work under pressure.
• Familiarity with CRM systems and basic computer skills.
  
  
  

• Full-time position with flexible working hours.
• Competitive salary and benefits.
• Opportunity for professional development and career advancement.
  
  
  

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Business Consulting and Services

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