German Customer Service Lisboa

Overview

German Customer Service role at Quantivos — Remote (based in mainland Portugal).

Location: Remote ( mainland Portugal) | Start date: October 9th, 2025 | Language: Native or fluent German required.

Job Description

We are looking for a motivated Customer Service Representative. In this role, you will handle customer inquiries, provide accurate information, and deliver
- quality assistance with a strong customer focus. Previous sales experience is mandatory, as you will also be expected to identify opportunities and offer relevant solutions.

Working Schedule

• Monday to Friday: 08:00 to 18:00 (rotating shifts)
• Saturday and Sunday: 08:00 to 17:00 (rotating shifts)
• 2 rotating days off per week

Profile Requirements

• Native or fluent level of German (written and spoken)
• Good command of English (minimum B1 recommended)
• Proven experience in sales (mandatory)
• Strong communication and
  - solving skills
• Customer-oriented mindset with ability to multitask
• Flexibility to work rotating schedules, including occasional weekends
• Based in mainland Portugal (remote role)

Offer and Benefits

• Competitive salary: 1, 100 euros (x14 months)
• Daily meal allowance of 7. 63 euros
• Performance bonus: up to 150 euros (x12 months)
• Estimated total monthly compensation: 1, 590 euros
• Relocation package (for candidates moving from abroad): Room in a shared apartment for up to 12 months (280 euros/month, all utilities included, deducted directly from payslip); Reimbursement of airfare (up to 400 euros, economy class) after 6 months of contract
• Paid training from day one
• Career development opportunities with a leading international company
• Multicultural and supportive team environment

Role Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Technology, Information and Internet

Looking for a new adventure? Apply today and join our remote Customer Service team in Portugal!