German Customer Service Specialist - Lisbon Lisboa

German Customer Service Specialist - Lisbon

Join an international team where communication, problem‑solving, and customer satisfaction take center stage. As a German‑speaking customer support & sales representative, you’ll help customers across the DACH region, providing exceptional service while identifying opportunities to drive sales and strengthen client relationships.

What you’ll do

• Handle incoming requests via phone, email, or chat, ensuring timely and professional responses.
• Log and track customer interactions in the CRM system, following up on open cases until resolution.
• Provide accurate updates and maintain high customer satisfaction scores.
• Identify sales opportunities, achieve quarterly goals, and contribute to overall team performance.
• Capture all required data in compliance with internal policies and client requirements.

You’re the perfect fit if you

• Speak German (native level) and English (B2).
• Have experience in customer support or contact center environments (mandatory).
• Bring a sales mindset and enjoy engaging with customers to find solutions.
• Are detail‑oriented, proactive, and comfortable working in a dynamic, fast‑paced environment.

Why you’ll love this opportunity

• Full‑time contract (CDD 6 months) with potential for extension.
• Monday to Saturday schedule (08:00–21:00, rotational shifts).
• Performance bonus and daily meal allowance (7. 23 net/day).
• Health insurance after 6 months.
• A supportive, multicultural work environment that values growth and collaboration.

If you’re a motivated communicator who enjoys helping others and thrives in a customer‑focused role, this opportunity is for you.

Apply today and bring your German skills to a global company that invests in your success.