(German) Customer Success Executive

(German) Customer Success Executive
Viseu
Viseu, Viseu District, Portugal

About the job (German) Customer Success Executive

Type of position

Full-time position

Hybrid

Key languages

Fluent level of German

Advanced English

Sector

About our Client

This is an incredible opportunity for a relationship focused individual, with a great attitude and passion for service. The ideal candidate loves talking to people and is at ease speaking in English and is fluent in German. You will be responsible for turning customers into passionate Brand Ambassadors for this pioneer company in the leisure industry!

The offer

• Communicate with customers and clients via phone, email, skype and chat;
  
  
  
  
• Maintain partnerships and use every upselling opportunity wisely!
• Provide knowledgeable answers to questions about product, pricing and availability;
  
  
  
  
• Record specificdetails & ensure actions taken on each and every case;
  
  
  
  
• Work withinternal departments to meet customers' needs;
  
  
  
  
• Data entry in various platforms;
  
  
  
  
• Upsellingand
  - selling techniques;
  
  
  
  
• Ensure all clients are aware of the company's innovations;
  
  
  
  
• Being an ambassador for the company.

Requirements

• Proficiency in English and fluencyin German communication;
  
  
  
  
• Excellentphoneetiquette and excellent verbal, written, and interpersonal skills;
  
  
  
  
• Ability to
  - task, organize, and prioritize work;
  
  
  
  
• Experience in Customer Service or Hospitality will be valued!
• Monthly meal allowance;
  
  
  
  
• Monthly performance bonuses;
  
  
  
  
• Be a partof a unique, energetic and dynamic team where you will find;
  
  
  
  
• Plenty ofgrowth opportunities!

The Process

- Submit your application and don't forget to send an updated CV;



- Get a call by our
Recruitment Specialist;

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