German Customer Support Agent – remote in Portugal Braga

German Customer Support Agent – remote in Portugal
Braga
Braga, Braga, Portugal

Braga is one of Portugal’s oldest cities with a young heart! Known for its historic beauty, cozy cafes, and vibrant student vibe, Braga is the perfect mix of tradition and innovation. Enjoy peaceful green spaces , rich culture , and a buzzing tech and business scene —all just a short drive from Porto!

Start your next chapter in this charming and dynamic city!

Customer Support Agent – Automotive Enthusiast Wanted!

Do you love helping people and have a passion for great customer service? Join a dynamic team supporting users of a top global automotive brand. You’ll be the friendly voice (and chat!) behind a smooth, supportive customer experience.

What You’ll Be Doing

• Chatting, emailing, and calling customers to assist with their questions
• Updating internal CRM tools with important info
• Building trust and strong relationships with every interaction
• Supporting customer satisfaction, loyalty, and retention
• Meeting performance goals in quality, efficiency, and service delivery
• Sharing feedback and ideas to help improve processes
  
  

• Proficiency in German
• English level B2
• You’re a strong communicator and great with people
• You’ve worked in customer service before (multichannel = a big plus!)
• You’re organized, proactive, and love to solve problems
• You handle every customer with empathy and professionalism
• You’re a team player who collaborates with ease
  
  

• Full training to help you succeed.
• Relocation support (if applicable).
• We promote
  - company mobility to work at any of our sites around the world.
• Private health insurance, free after six months
• Competitive wages (14 monthly payments per year)
• Be part of a project with real impact