German Customer Support Specialist in Lisbon - Welcome Bonus3000 Euros
Take Your Customer Service Career to the Next Level!
We're searching for a dedicated and flexible Customer Support Specialist to become part of our lively and
- paced team. If you excel in
- pressure situations, communicate with ease, and love making a positive difference for others, this opportunity could be a great match for you.
Role Overview:
As a Customer Support Specialist, you'll be the first point of contact for customers, providing fast, efficient, and personalized assistance across multiple channels. Your attention to detail and
- solving mindset will be key to delivering outstanding service at every step.
Key Responsibilities:
- Offer timely and professional support via phone, email, live chat, and social media
- Help customers with tasks such as setting up accounts, resolving access issues, verifying identities, and managing transactions
- Diagnose and resolve technical problems, offering
- friendly solutions - Engage with empathy and a
- first attitude in every conversation - Build rapport through clear, respectful, and helpful communication
- Adhere to internal guidelines to maintain consistent service excellence
- Provide constructive feedback and suggestions to enhance the overall customer experience
Requirements:
- Fluent in German (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 0-1 year of experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
Why Join Us:
- Attractive Salary: Competitive compensation that values your skills
- Performance Bonus: Recognizing your achievements
- Meal Allowance: Covering your daily meals
- Transportation Support: Assisting with commuting costs
- Health & Life Insurance: Comprehensive protection for your
- being - Relocation Package: Assistance to make your move smooth and
- free - Onsite Work: Engage and grow in a collaborative office environment
Ready to take the next step? Apply today and be part of a team that values innovation and excellence!
- Informações detalhadas sobre a oferta de emprego
Empresa: Cross Border Talents Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 7. 11. 2025
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