German Customer Support Specialist (Remote / On-site Porto) Porto

German Customer Support Specialist (Remote / On-site Porto)
Porto
Porto, Porto District, Portugal

German Customer Support Specialist (Remote / On-site Porto)

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German Customer Support Specialist (Remote / On-site Porto)

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Kundenservice-Spezialist (Deutsch) Porto, Portugal (Remote oder vor Ort)

Möchten Sie Ihre Karriere in einer internationalen Umgebung aufbauen?

Wir suchen deutschsprachige Kundenservice-Spezialisten (m/w/d) für unser Team in Porto mit der Möglichkeit, entweder im Büro vor Ort oder im Homeoffice in Portugal zu arbeiten.

Ihre Aufgaben:

• Unterstützung von Kunden per Telefon, E-Mail und Chat
• Lösung von Anfragen und Beschwerden mit einem kundenorientierten Ansatz
• Nutzung interner Tools, um schnelle und präzise Antworten zu gewährleisten
• Enge Zusammenarbeit mit internationalen Teams
  
  
  

Ihr Profil:

• Deutsch: Muttersprache oder C2-Niveau
• Englisch: B1/B2 (für interne Kommunikation)
• Erste Erfahrung im Kundenservice von Vorteil, aber keine Voraussetzung
• Kommunikationsstark, lösungsorientiert und teamfähig
  
  
  

Wir bieten:

• Attraktives Gehaltspaket (14 Monatsgehälter)
• Bonusmöglichkeiten je nach Leistung
• Umfassendes Relocation-Paket: Flugticket, Abholung am Flughafen, Unterstützung bei Unterkunft und Behördengängen
• Gesundheitsversicherung ab Tag 1
• Moderne Büros in Porto + Möglichkeit auf Remote-Arbeit in ganz Portugal
• Interne Schulungen und Entwicklungsmöglichkeiten
  
  
  

Starttermine:

Mehrere Einstiegstermine im Jahr verfügbar.

Jetzt bewerben und Ihre Karriere in Portugal starten!

English Version (for international visibility & SEO)

German Customer Support Specialist Porto, Portugal (Remote or On-site)

We are looking for German-speaking Customer Support Specialists to join our international team in Porto. You can choose to work on-site in our office or remotely anywhere in Portugal.

Responsibilities:

• Handle customer queries via phone, email, and chat
• Provide effective solutions with a strong
  - first approach
• Work with internal systems to ensure accurate and timely support
• Collaborate with international colleagues
  
  
  

Requirements:

• German: Native or C2 level
• English: B1/B2 for internal communication
• Previous experience in customer support is a plus, but not required
• Strong communication and
  - solving skills
  
  
  

What we offer:

• Competitive salary (14 salaries per year)
• Performance bonuses
• Full relocation support: flight ticket, airport
  - up, housing assistance, and paperwork help
• Private health insurance from day 1
• Career growth & training opportunities
• Modern offices in Porto + possibility to work remotely from anywhere in Portugal
  
  
  

Start Dates: Multiple start dates available throughout the year.

Apply now and start your new career in Portugal!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Marketing Services

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