German Front Office Agent | Lisbon

Team Leader | Shared Service Center | Adecco Permanent Recruitment

Are you a confident communicator with a passion for customer interaction? Join a dynamic international team in Lisbon and support one of the world’s leading automotive brands in delivering outstanding customer service.

We’re looking for a German-speaking Front Office Agent to handle outbound calls and assist customers with data consent processes. If you’re organized, friendly, and
- oriented, this is your chance to grow in a
- paced, multicultural environment.

Responsibilities

• Make outbound calls to customers regarding data consent
• Document interactions and ensure accurate
  - up
• Provide clear, professional communication to support customer understanding
• Collaborate with internal teams to ensure smooth processes

What You Bring

• Fluency in German (C1) and solid English (B2+)
• Strong communication skills and a
  - first mindset
• Organized, proactive, and
  - oriented personality
• Previous experience in customer service or call handling is a plus

What You’ll Enjoy

• Direct contract with the client
• MON- FRI position
• Flexible working hours and hybrid work model
• Health and wellness programs
• On-site canteen and excellent public transport connections

Ready to take the next step in your career? Apply now and be part of a team that’s shaping the future of customer experience in the automotive world.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service

Industries

• Human Resources