German Market Customer Service Professional Porto

German Market Customer Service Professional
Porto
Porto, Porto District, Portugal

Job Opportunity: Deliver Exceptional Customer Experience

About the Role:

We are seeking a skilled professional to provide
- notch customer support for the German market.

Key Responsibilities:

• Offer excellent customer service through phone, email, and chat.
• Handle inquiries, complaints, and requests with professionalism and empathy.
• Maintain high service quality standards and contribute to customer satisfaction.

Requirements:

• Fluency in German (C1 level)
• Good English communication skills
• Availability to work in rotational shifts, including weekends
• Previous customer service experience is beneficial

Working Conditions:

Monday to Sunday, 06:00-21:00 (rotative shifts) with 2 rotative days off per week.